Last updated March 01, 2022
This privacy notice for DWP Soft Ltd
("
Company
," "we," "us," or
"our"), describes how and why we might collect, store, use, and/or share ("process") your information when
you use our services ("Services"), such as when you:
- Visit our website
at edentmanager.com , or any website of ours that links to this privacy notice
- Download and use our application(s), such as
our mobile application — eDent Manager , or any other application of ours that links to this privacy notice
- Engage with us in other related ways ― including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns,
please contact us at contact@edentmanager.com .
SUMMARY OF KEY POINTS
This summary provides key points from
our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we
process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with
DWP Soft Ltd
and the Services, the choices you make, and the products and features you use. Click
here to learn
more.
Do we process any sensitive personal
information?
We do not process sensitive personal information.
Do you receive any information from third
parties?
We do not receive any information from third parties.
How do you process my information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a
valid legal reason to do so. Click here to learn
more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with
specific third parties. Click here to learn more.
How do we keep your information
safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on
where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
Click here to learn
more.
How do I exercise my rights? The
easiest way to exercise your rights is by filling out our data subject request form available
here
, or by contacting us. We will consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what
DWP Soft Ltd
does with any information we collect? Click
here to review the notice
in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to us
In
Short: We collect personal information that you provide to
us.
We collect personal information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining information about us or our products and Services, when
you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information
we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
usernames
-
passwords
Sensitive
Information.
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information
automatically collected
In
Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information
does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device information, browser type, and settings and information about your
activity in the Services (such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error
reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or
proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
2. HOW DO WE PROCESS YOUR
INFORMATION?
In Short: We
process your information to provide, improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of
services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support
to users. We may process your information to respond to your inquiries and solve any potential issues you might have with
the requested service.
- To send administrative information to
you. We may process your information to send you details about our products and services, changes to our terms and
policies, and other similar information.
- To enable user-to-user communications. We
may process your information if you choose to use any of our offerings that allow for communication with another user.
- To
save or protect an individual's vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide you with services to enter
into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate
business interests.
The General
Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in
order to process your personal information. As such, we may rely on the following legal bases to process
your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we
believe it is necessary for compliance with our legal obligations, such as to cooperate with a law
enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your
information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we
believe it is necessary to protect your vital interests or the vital interests of a third party, such
as situations involving potential threats to the safety of any person.
In legal
terms, we are generally the “data controller” under European data protection laws of the personal
information described in this privacy notice, since we determine the means and/or purposes of the data
processing we perform. This privacy notice does not apply to the personal information we process as a
“data processor” on behalf of our customers. In those situations, the customer that we provide services
to and with whom we have entered into a data processing agreement is the “data controller” responsible
for your personal information, and we merely process your information on their behalf in accordance with
your instructions. If you want to know more about our customers' privacy practices, you should read
their privacy policies and direct any questions you have to them.
In
Short: We may share information in specific situations described in this section
and/or with the following third
parties.
We may need to share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use cookies and
other tracking technologies to collect and store your
information.
We may
use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice
.
6. HOW LONG DO
WE KEEP YOUR INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will
only keep your personal information for as long as it is necessary for the purposes set out
in this privacy notice, unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than
the period of time in which users have an account with us
.
When we
have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing until deletion is
possible.
7. HOW DO WE
KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your
personal information through a system of organizational and technical security
measures.
We have
implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You should only access
the Services within a secure environment.
8. DO WE
COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly
collect data from or market to children under 18 years of age.
We do not
knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services. If we learn that
personal information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children under age 18,
please contact us at
cris@edentmanager.com
.
9. WHAT ARE
YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as
the European Economic Area (EEA) and United Kingdom (UK) , you have rights that allow you greater access to and
control over your personal information.
You may review, change, or terminate your account at any
time.
In some
regions (like the EEA and UK
), you have certain rights under applicable data protection laws. These may include
the right (i) to request access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the processing of your personal
information; and (iv) if applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal information. You can make
such a request by contacting us by using the contact details provided in the section
“HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?”
below.
We will
consider and act upon any request in accordance with applicable data protection
laws.
If you
are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory
authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you
are located in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are
relying on your consent to process your personal information,
you have the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting us by using the contact details provided
in the section "
HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?" below
or updating your preferences .
However, please note that this will not affect the lawfulness of
the processing before its withdrawal, nor
will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional
communications: You can unsubscribe from our
marketing and promotional communications at any time by
clicking on the unsubscribe link in the emails that we send,
or by contacting us using the details provided in the
section "
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below. You will then be removed from the marketing lists —
however, we may still communicate with you, for example to send you service-related messages
that are necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.
Account Information
If
you would at any time like to review or change the information in your account or terminate
your account, you can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate
or delete your account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal
requirements.
Cookies and similar technologies: Most
Web browsers are set to accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our Services. To opt out
of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If
you have questions or comments about your privacy rights, you may email us at privacy@edentmanager.com .
10. CONTROLS
FOR DO-NOT-TRACK FEATURES
Most web
browsers and some mobile operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
11. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a
resident of California, you are granted specific rights regarding access to your personal
information.
California Civil Code Section 1798.83, also known as the
"Shine The Light" law, permits our users who are California residents to request and obtain
from us, once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to make
such a request, please submit your request in writing to us using the contact information
provided below.
If you
are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly post on
the Services. To request removal of such data, please contact us using the contact
information provided below and include the email address associated with your account and a
statement that you reside in California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
12. DO WE MAKE
UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may
update this privacy notice from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how we are
protecting your information.
13. HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?
If you
have questions or comments about this notice, you may
contact our Data Protection Officer (DPO)
,
Cristinel Negoianu
,
by email at
cris@edentmanager.com
,
or
by post to:
If you
are a resident in the United Kingdom, the "data controller" of your personal information is DWP Soft Ltd . DWP Soft Ltd has appointed
Cristinel Negoianu
to be its representative in the UK. You can contact them directly regarding the
processing of your information by DWP Soft Ltd , by email at cris@edentmanager.com
,
by visiting https://edentmanager.com/#contact ,
or by post to:
14. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on
the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information, please
submit a request form by clicking
here
.